Privacy Policy
This Privacy Policy describes how we collect, use, share, and protect your personal information when you interact with our website https://eztaxrez.com/ and related services. By using the Site, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
A. Information You Provide Directly
When you interact with our Site or request services, you may voluntarily provide:
- Contact Information: Full name, email address, phone number, postal address
- Service Information: Tax-related details, accounting data, or financial information necessary to deliver services
- Communication Content: Messages, responses, or other text you submit through forms, emails, chat, or SMS
B. Automatically Collected Information
We automatically collect certain technical data using cookies, tracking pixels, and similar technologies:
- Device and Browser Information: IP address, browser type, device model, operating system
- Usage Data: Pages visited, time spent on the Site, referrer URL, click behavior
- Analytics Data: Information collected via Google Analytics or similar tools to improve user experience
2. How We Use Your Data
A. Service Delivery and Account Management
- To provide, update, and manage tax and accounting services
- To respond to inquiries and fulfill service requests
- To communicate important updates about your account
B. Communications
- To send SMS messages and email updates regarding service status, tax deadlines, appointment reminders, and other relevant notifications
- To send marketing communications, such as promotions, offers, and newsletters, where consent has been provided
C. Analytics and Improvement
- To analyze how our Site is used and improve our services
- To monitor performance and enhance user experience
D. Legal and Compliance
- To comply with applicable laws, tax regulations, and audit requests
- To enforce our Terms of Service and protect our rights
3. Data Sharing and Disclosure
We understand the sensitivity of your personal information and only share it under the following conditions:
A. Service Providers and Partners
We may share personal data with trusted third-party vendors and service providers who support our business operations, including:
- CRM and email/SMS messaging providers
- Analytics and hosting providers
- Payment processors, if applicable
These providers only have access to data necessary for their support functions and are bound by confidentiality.
B. Legal Requirements
C. Business Transfers
D. With Your Consent
4. Opt-Out and Control Options
A. SMS and Marketing Communications
You may opt out of marketing SMS or text messages at any time by:
- Replying STOP to any marketing SMS message
- Contact us at kalipersadsingh@msn.com with your request
After opting out, we may still send you non-marketing messages (e.g., service confirmations, legal notices).
B. Email Marketing
C. Cookies and Tracking
5. Security of Your Information
We implement reasonable technical and organizational safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include:
- Use of HTTPS/SSL encryption for data in transit
- Secure server environments and access controls
- Regular monitoring of security systems
- Internal policies to limit access to personal information
However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Children’s Privacy
7. Changes to This Policy
8. Contact Us
If you have questions or concerns about this Privacy Policy or wish to exercise your privacy rights, you can contact us at:
Kalipersad & Co. Inc.
Email: kalipersadsingh@msn.com
Website: http://eztaxrez.com/
